Billing Specialist &A/R Supervisor “Jocelyn”
Hello Jocelyn!
Tell us a little about yourself first.
I’m a proud mother to a 15-year-old daughter and deeply family-oriented. My greatest goal in life is to provide good food on our table and create a comfortable life for my family. Everything I do is driven by my desire to give them a better future.
What was your profession before you became a VA?
Before becoming a Virtual Assistant, I worked as a call center agent. My daily commute would take 2–3 hours, but despite the long hours and challenges, I learned a great deal from that experience. Those skills—especially in communication, patience, and professionalism—are now the foundation for this new path I’ve chosen.
How is your IVA PRO Experience?
I’ve applied to many agencies and encountered countless hiring processes, but IVA PRO truly stands out. Their support is exceptional—they stay with you every step of the way until you are matched with a client and feel fully settled in your role. They are genuinely committed to your success, and that makes a huge difference. IVA PRO isn’t just an agency; they’re a partner in your journey.
Share with us some of your achievements.
One of the biggest milestones for me is that I can now start saving for my daughter's future—something I couldn’t do before when my earnings only covered monthly expenses. Being a VA has given me more than just a job; it has given me hope and stability.
Do you have any message for IVA PRO?
I want to sincerely thank IVA PRO. Because of your unwavering support, I was able to find a client who truly understands and supports not only my professional growth but also my personal needs. You have made a real difference in my life and my family's future.
Any message to future aspiring VA’s?
Don’t lose hope. Sometimes, what feels like a failure is just preparation for the opportunity that’s meant for you. Keep going, keep learning, and trust the process. Your breakthrough might just be one application away.
